Policies

 
 

CUSTOMER PROMISE

Free Shipping on Everything: We offer FREE standard shipping on all orders within the continental US. Expedited shipping options are available and may be selected during the checkout process.

CONTACT US

At Inkonymous, we want to make sure that any and all of your questions are answered, and that we can provide the best support possible when you need it. Our team will assist you whether you're looking to place an order, or inquire about a previous order.

Customers experiencing issues during the weekend should email us your contact information for Monday.

Customer Service Email: info@inkonymous.com  

FREE SHIPPING

All items will be shipped from us within 5-7 business days after purchase. Delivery time for standard shipping within the Continental U.S. is 5-7 business days. Saturday, Sunday and national holidays are not considered business days for delivery purposes.

If you have a question about a product not otherwise answered in the item description, please send an email.

AMENDING OR CANCELING AN ORDER

If you would like to amend or cancel your order, please email Customer Service at info@inkonymous.com. Please note that once an order has been shipped, Inkonymous is unable to amend or cancel it. Once you receive your order, you will need to return it in accordance with our return policy for us to process the refund.

RETURN POLICY

We accept returns of damaged items only with photo evidence. Due to the surprise of a sketch a recipient is mailed, we cannot refund or accept returns for items that are not to the viewer’s taste. We promise quality and wholesome imagery. We do not pay for return shipping.

How will I know if you've received my return?

We will email you a letter confirming that the return was processed.

How long does it take Inkonymous to process my return?

After we receive your package, we normally process your exchange or refund within three business days.

TERMS OF USE

Acceptance of Contract Terms

The following forms a legal agreement between you and Inkonymous. By using this site you are acknowledging that you have read, understood, and agree to be bound by these terms and all applicable laws and regulations. If you do not agree to these terms please do not use this site. The material provided on this site is protected by law, including, but not limited to, United States Copyright Law and international treaties. Any claim relating to the use of this site, its materials and any sales thereunder is governed by the laws of Maryland, without regard to conflict of laws rules and Maryland will be the sole jurisdiction and venue for any litigation arising from the use of or orders made on the site.

Inkonymous is pleased to offer this website for the benefit of our customers and the general public. Feel free to enjoy the site as much as you like. Your choice to visit our website or to take advantage of its features does not create an agency relationship between you and Inkonymous. You are free to browse our site and use its features, and in doing so you are not acting on our behalf. To the extent Inkonymous provides instructions on how to use or take advantage of any feature of the site, you are under no obligation to use or take advantage of that feature. The instructions Inkonymous provides are intended solely to inform you how to take advantage of any such feature, should you in your sole discretion ultimately decide to do so.

Use Restrictions

The copyright in all material provided on this site is held by Inkonymous. Except as stated herein, none of the material may be copied, reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means including, but not limited to, electronic, mechanical, photocopying, recording, or otherwise without the prior written permission of Inkonymous. Permission is granted only to legal residents of the United States who are over the age of thirteen (13) years to display, copy or distribute and download the materials on this site for personal, non-commercial use only, provided you do not modify the materials and that you retain all copyright and other proprietary notices contained in the materials. This permission terminates automatically if you breach any of these terms or conditions or upon the request of Inkonymous. Upon termination you must immediately destroy any downloaded and printed materials. You also can not "mirror" any material contained on this site. Any unauthorized use of any material contained on this site may violate copyright laws, trademark laws, and various other regulations and statutes.

Artist Licensing: All Images and rights relating to them, including copyright and ownership rights in the media in which the Images are stored, remain the sole and exclusive property of Inkonymous. This license provides the Client with the limited right to reproduce, publicly display, and distribute the Images only for the agreed upon terms as set forth in the Client Invoice and signed by both parties. Images used for any purpose not directly related outside of those terms must be with the express permission of Artist and may include the payment of additional fees, unless otherwise agreed to in writing. Images may contain copyright management information (CMI) at the discretion of the Artist in the form of either 1) a copyright notice © and/or 2) other copyright and ownership information embedded in the metadata or elsewhere unless otherwise agreed to by the Parties. Removing and/or altering such information is prohibited and constitutes a violation of the Digital Millennium Copyright Act (DMCA) and Client will be responsible to the Artist for any penalties and awards available under that statute. Artwork sold is not to be replicated for commercial purposes or plagiarized for personal or professional gain.

Creation: The manner and method of creating any Image is solely at the discretion of Inkonymous and the Client has no right to control Artist’s manner and method of performance aside for options set in the purchasing process. Inkonymous will use best efforts to: (a) ensure that the Images conform to Client’s specifications; and (b) submit all Images in publishable quality.

Trademarks

The trademarks, service marks and logos (the "Trademarks") used and displayed on this site are registered and unregistered Trademarks of Inkonymous and others. Nothing on this site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any Trademark displayed on this site without the written permission of the Trademark owner. Inkonymous enforces its intellectual property rights to the fullest extent of the law. Inkonymous prohibits use of the Inkonymous logo as a "hot" link to the Inkonymous site unless establishment of such a link is approved in advance by Inkonymous in writing.

Disclaimer Warranty

THIS WEBSITE AND THE INFORMATION PROVIDED HEREIN ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. TO THE FULLEST EXTENT POSSIBLE PURSUANT TO THE APPLICABLE LAW, INKONYMOUS DISCLAIMS ALL WARRANTIES, EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT OR OTHER VIOLATION OF RIGHTS. INKONYMOUS DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE, VALIDITY, ACCURACY, OR RELIABILITY OF, OR THE RESULTS OF THE USE OF, OR OTHERWISE RESPECTING, THE MATERIALS OR PRODUCTS ON THIS SITE OR ANY SITES LINKED TO THIS SITE.

Limitation of Liability

UNDER NO CIRCUMSTANCES, INCLUDING, BUT NOT LIMITED TO, NEGLIGENCE, SHALL INKONYMOUS BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES, INCLUDING, BUT NOT LIMITED TO, HARM TO EQUIPMENT AND/OR PERSONAL INJURY OR DEATH, ARISING OUT OF THE USE, OR THE INABILITY TO USE, THE MATERIALS ON THIS SITE, EVEN IF INKONYMOUS OR AN INKONYMOUS AUTHORIZED REPRESENTATIVE HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF YOUR USE OF MATERIALS FROM THIS SITE RESULT IN THE NEED FOR SERVICING, REPAIR OR CORRECTION OF ANY ITEM YOU ASSUME ANY COST THEREOF. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.

Typographical Errors

In the event a product is listed at an incorrect price due to a typographical error, entry error or error in pricing information received from our suppliers, Inkonymous shall have the right to refuse or cancel any orders placed for said product(s). Although your credit card or any other form of payment normally is not charged prior to shipping an order, if you have already been charged for the purchase and the order is canceled Inkonymous will immediately issue a credit to your credit card account or other payment type in the amount of the incorrect price.

Order Acceptance Policy

Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. Inkonymous reserves the right at any time after receipt of your order to accept or decline your order for any reason. Inkonymous is a reseller to end-users in the United States only and does not accept orders from dealers, exporters, wholesalers, or other customers who intend to resell the products purchased from Inkonymous.

Transmissions

All personal data provided to Inkonymous will be handled in accordance with Inkonymous's Privacy Policy. You are prohibited from posting or transmitting to or from this site any unlawful, threatening, libelous, defamatory, obscene, scandalous, inflammatory, pornographic or profane material or any other material that could give rise to any civil or criminal liability under the law.

Children's Online Policy

Inkonymous is committed to the preservation of online privacy for all of its web site visitors, including children. Consistent with the Children's Online Privacy Protection Act, we will not knowingly collect any personally identifiable information from children under the age of 13. Inkonymous.com sells products intended for purchase by adults. If you make a purchase on Inkonymous.com, you are representing that you are an adult. If you are a child under the age of 13, you must ask your parent or guardian to assist you in using Inkonymous.com.

Term of Use Revisions

Inkonymous may at any time revise these Terms of Use by updating this posting. By using this site, you agree to be bound by any such revisions and should therefore periodically visit this page to determine the then current Terms of Use to which you are bound.

PRIVACY

  1. ACKNOWLEDGMENT AND ACCEPTANCE OF TERMS: Inkonymous is committed to protecting and respecting your privacy. This Privacy Statement sets forth our current privacy practices with regard to the information we collect when you or your computer interact with our website. By accessing Inkonymous.com and its affiliated sites, you acknowledge and fully understand our Privacy Statement and freely consent to the information collection and use practices described in this Website Privacy Statement.

  2. INFORMATION WE COLLECT: Inkonymous collects certain information from and about its users three ways: directly from our Web Server logs, from the user, and with cookies.

  3. WEB SERVER LOGS: When you visit our Website, we may track information to administer the site and analyze its usage. Examples of information we may track include: Your Internet protocol address (IP address), The kind of browser or computer you use, Number of links you click within the site, State or country from which you accessed the site, Date and time of your visit, Name of your Internet service provider, Web page you linked to our site from, Pages you viewed on the site.

  4. FROM OUR USERS: Visitors to our website can register to purchase services. When you register, we will request some personal information such as name, address, email, telephone number or facsimile number, account number and other relevant information. Therefore when you visit our Site to place subsequent orders we can save you time by providing your previous account information for you. If you are purchasing a service, we will request financial information. Any financial information we collect is used only to bill you for the services you purchased. If you purchase by credit card, this information may be forwarded to your credit card provider. For other types of registrations, we will ask for the relevant information. You may also be asked to disclose personal information to us so that we can provide assistance and information to you. For example, such data may be warranted in order to provide online technical support and troubleshooting.

  5. USE OF COOKIES: Inkonymous may use cookies to personalize or enhance your user experience. A cookie is a small text file that is placed on your hard disk by a Web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a Web Server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time. For example, if you personalize a web page, or navigate within a site, a cookie helps the site to recall your specific information on subsequent visits. Hence, this simplifies the process of delivering relevant content and eases site navigation by providing and saving your preferences and login information as well as providing personalized functionality. Inkonymous reserves the right to share aggregated site statistics with partner companies, but does not allow other companies to place cookies on our website unless there is a temporary, overriding customer value (such as merging into wwstereo.com a site that relies on third-party cookies). You have the ability to accept or decline cookies. Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies. If you reject cookies by changing your browser settings then be aware that this may disable some of the functionality on our Website.

  6. USE OF WEB BEACONS OR GIF FILES: Inkonymous Web pages may contain electronic images known as Web beacons – sometimes also called single-pixel gifs – that allow Inkonymous to count users who have visited those pages and to deliver co-branded services. Inkonymous may include Web beacons in promotional e-mail messages or newsletters in order to determine whether messages have been opened and acted upon. Some of these Web beacons may be placed by third party service providers to help determine the effectiveness of our advertising campaigns or email communications. These Web beacons may be used by these service providers to place a persistent cookie on your computer. This allows the service provider to recognize your computer each time you visit certain pages or emails and compile anonymous information in relation to those page views, which in turn enables us and our service providers to learn which advertisements and emails bring you to our website and how you use the site. Inkonymous prohibits Web beacons from being used to collect or access your personal information.

  7. HOW DOES INKONYMOUS USE THE DATA IT COLLECTS?: We use the Data collected from you primarily to process and fulfill your orders, to notify you of the status of your orders, to send e-mail newsletters, or to send you targeted marketing information, special product offers, catalogs, or other information that we believe might interest you. In every such e-mail, we will have instructions on how to unsubscribe and avoid receiving any future e-mails from us. We also may combine information you have provided to us in communications offline - such as information related to your orders - with the Data you have given us online, to provide a more customized experience for you when you visit our Site.

  8. PARTICIPATING MERCHANT POLICIES: Related services and offerings with links from this website, including vendor sites, have their own privacy statements that can be viewed by clicking on the corresponding links within each respective website. Online merchants and others who participate in Inkonymous’ services are encouraged to participate in industry privacy initiatives and to take a responsible attitude towards consumer privacy. However, since we do not have direct control over the policies or practices of participating merchants and other third parties, we are not responsible for the privacy practices or contents of those sites. We recommend and encourage that you always review the privacy policies of merchants and other third parties before you provide any personal information or complete any transaction with such parties.

  9. WITH WHOM DOES INKONYMOUS SHARE INFORMATION?: As part of our commitment to your privacy, we will not disclose personally identifiable information we collect from you to third parties without your permission except to the extent necessary including: To fulfill your requests for services, To protect ourselves from liability, To respond to legal process or comply with law, or In connection with a merger, acquisition, or liquidation of the company.

  10. HOW IS YOUR INFORMATION PROTECTED?: This site has security measures in place to protect the loss, misuse and alteration of the information under our control. All orders are transmitted over secure Internet connections using SSL (Secure Sockets Layer) encryption technology. All of your personal information including your credit card information and sign-in password are stored in encrypted format at all times. This Website, and more importantly all user information, is further protected by a multi-layer firewall based security system.

  11. OPT OUT POLICY: To be removed from any of our correspondence lists, please send us an email at info@inkonymous.com or call 410.983.3938 to make your request. As previously noted, you may always choose not to provide us with any of the information we request; however, this may limit our ability to provide you with a specific product or service.

  12. COMMUNICATIONS FROM INKONYMOUS TO YOU: We would like to set up a two-way dialogue with our customers through the use of e-mail. We may contact you by e-mail to respond to customer service questions you have submitted, or to address a problem affecting your use of the Site, or to send you a confirmation message upon completion of the account registration process. We also hope to provide you with useful and interesting information on new technologies and also provide you a channel for feedback. You are in control of this dialogue. If at any time you wish to remove your e-mail address from Inkonymous’ e-mail list, you can do so by reviewing the opt-out section of the email.

  13. CHANGES TO THIS STATEMENT: Inkonymous has the discretion to occasionally update this privacy statement. When we do, we will also revise the “updated” date at the top of this Privacy page. We encourage you to periodically review this privacy statement to stay informed about how we are helping to protect the personal information we collect. Your continued use of the service constitutes your agreement to this privacy statement and any updates.

  14. CONTACTING US: If you have questions regarding our Privacy Statement, its implementation, failure to adhere to this Privacy Statement and/or our general practices, please contact us at info@inkonymous.com. We will use commercially reasonable efforts to promptly respond and resolve any problems or questions.